Member Portal
Get the most from your health plan. Using our member portal is free and
easy:
- Select “Member” and your health plan, then click “Submit.”
- A new browser window will open:
- If you have an account: Enter your username, which is your
registered email address, and click “Log in” - If you don’t have an account: Click on the “Create New Account”
link, complete your information, and click “Create account”
With an online account, you can:
- Request a new member ID card
- Change your doctor
- Update your contact information
- View claims and plan details
- See the amount you have to spend on your MyHealth Pays rewards card
- Send your Buckeye care team a message
Provider Portal
Buckeye also makes it easy for providers to interact with the health plan. Contracted providers can register for an account at any time. Non-contracted providers can register after they submit their first claim. Get started by selecting “Provider” and clicking “Submit.”
With an online account, providers can:
- Verify member eligibility
- Check status & submit claims
- Submit & confirm authorizations
- View detailed patient list
- Access our user manual
The user manual is available on the secure portal, after you successfully complete the log in process. If you are a contracted provider, you can register now. If you are a non-contracted provider, you will be able to register after you submit your first claim.