After receiving a referral, Care Guide, Paige, reached out to Buckeye Health Plan member, Katharine, to discuss her current situation and how Buckeye may be able to assist. In the last couple of years, Katharine lost her significant other of 22 years and suffered a minor stroke. She is the last person living in her entire family. She found herself alone, without purpose and in need of assistance. Her stroke left her unable to drive, which has restricted her ability to care for herself or see physicians. After completing a couple of assessments, Paige educated Katharine on Buckeye’s Telehealth Benefit that allows her to talk with her physicians virtually and her Transportation Benefit to assist her in accessing food and other items she needs. In addition, she provided her with volunteer opportunities to reconnect with her community. Through her tears, Katharine thanked Paige for taking the time to help her through this tough time.