Buckeye Senior Care Manager Scott Sackett recently made an extraordinary impact by going above and beyond his responsibilities to ensure our member Caleb received the critical care he needed. 

Caleb’s doctors recommended he receive Deep Brain Stimulation, a surgical procedure that implants electrodes in the brain to deliver electrical stimulation. The process required getting a team of doctors outside of Ohio to evaluate whether Caleb might be a candidate. Scott navigated complex systems, engaged the right people, and tirelessly advocated for Caleb to receive the proper physician and hospital approvals. Ultimately, he secured the necessary approvals, shortly before the family left for Mount Sinai Hospital, just in time.

As Caleb’s mother said, “After 12 years on this journey and working with people in all positions within the healthcare system, you can quickly realize when someone genuinely cares about the patient and works to serve and resource them and problem solve all along the way. I truly wonder what might have happened if Scott was not our case worker.”

Scott said, “The job has been incredibly rewarding, filled with wonderful colleagues and clients.”