Skip to Main Content

Get more from Buckeye Health Plan

Buckeye members enjoy Medicaid built around their needs. Get to know all the great benefits Buckeye has to offer includingmedical, vision, dental and pharmacy — plus extra services, support and rewards. More information is included in our Member Handbook.

Call Member services at 1-866-246-4358 with benefit questions. 

Medical Support

We support your overall well-being. Learn about your benefits and the extra support we can provide for members with anxiety, depression, schizophrenia, substance abuse disorders and more. In partnership with OhioRISE, we can also work with you and your family to provide specialized services and support for children with the most complex behavioral health challenges.

man talks with doctor 

Buckeye’s large network of doctors provides quality primary and specialty care close to home. You can choose your doctor from our network of providers with our Find a Provider tool. If you cannot get a covered service from a doctor in our network, we can work with you to find an out-of-network provider for as long as needed, at no additional cost to you.

Need help choosing a doctor or getting services? Call Member Services at 1-866-246-4358 (TDD/TTY: 1-800-750-0750).

Your dental and vision health can impact your overall health. Learn more about specific dental and vision benefits based on your age.

Buckeye covers annual well-care visits, where your doctor checks health risk factors like blood pressure and cholesterol and helps you keep up-to-date with screenings and immunizations.

Find a doctor in our network.

 

Buckeye helps keep children healthy and growing the way they should. A big part of this is seeing the doctorregularly for Healthchek screenings—even when your child is not sick. Healthchek screenings are provided from birth to under 21 years of age as part of your Medicaid Care Coordination Plan. Finding problems or possible health problems early can keep them from becoming serious. Healthchek includes medically necessary follow-up care and referrals.

For information on the Healthchek program, please contact Buckeye Health Plan at 1-866-246-4358 (TDD/TTY: 1-800-750-0750) and ask to speak with the Quality Improvement Department or get in touch with your county’s Healthchek Coordinator by contacting your county Department of Job and Family Services.

 

Our registered nurses are available to answer your health questions 24 hours a day, every day of the year! Call us at 1-866-246-4358 (TDD/TTY: 1-800-750-0750).

A nurse takes a call at her desk with her laptop and headset.

We provide no-cost prescriptions to ensure you get the safe, quality medications you need to take care of yourhealth. Learn more about our pharmacy benefits.

A pharmacists hands a woman her prescription medications. 

We provide tools and resources to support moms before, during and after pregnancy through our Start Smart forYour Baby® Program — at no cost to you!

 

Get care when and where you need it using a computer, tablet or phone. Learn how you can get started.

A man holds his daughter as they talk on a video call through their laptop. 

Extra Support and Rewards

Our care managers help members with unique health needs navigate the healthcare system and serve as their dedicated support person throughout their health journey. We also offer Care Guides to help any member who needssocial services support to help with things like housing, food, utility payments and more. Learn more about Buckeye's Care Coordination.

 

We provide free interpreter services, including American Sign Language and real-time oral interpretation. We can also provide things in Braille, CD or large print. If you need something translated or would like an interpreter to join your doctor’s visit, please call Member Services at 1-866-246-4358 (TDD/TTY: 1-800-750-0750).

A woman serves as an interpreter for another woman with her doctor.

Earn reward dollars for taking good care of your health. Learn more about our My Health Pays rewards program.

We’ve got you covered with free rides to the doctor, pharmacy and other social service organizations. Learn more about Buckeye's transportation benefit.

All services must be medically necessary. Your Primary Care Provider will work with you to make sure you get the services you need. These services must be given by your Primary Care Provider or by another provider that your Primary Care Provider refers you to. 

Some services may:

  • Have coverage limits.
  • Need a doctor’s order.
  • Need prior approval.