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Behavioral Health Education

Buckeye cares about the wellbeing of the communities we serve. Behavioral health is just as important as physical health and creating awareness is a priority. When members face behavioral health challenges, Buckeye offers support and programs to help. We address conditions like anxiety, depression, schizophrenia, substance abuse and more. Our case managers partner with providers to coordinate care, treatment and services, including hospitalization. Our network of medical professionals can provide the full range of therapies, counseling and treatment. Buckeye supports our members on every step of their journey.

2024

by: Maureen (Molly) Howell, LPC
       Senior Care Manager
       Buckeye Health Plan

According to the National Institutes of Health (NIH), 57.8 million adults live with mental illness in the United States. The level of mental health impairment among these adults varies; some are unable to perform acts of daily living without assistance and others are able to preform acts of daily living independently. External stressors can increase the severity or intensity of mental illness symptoms , such as medical conditions, substance abuse, grief/loss, and/or social/cultural expectations (Holiday traditions).

A 2023 survey by the American Psychological Association discovered that 89% of adults in the United States feel stressed during the holiday season, with 41% reporting higher stress levels compared to other times during the year, leading to physical illness, depression, anxiety, and substance misuse/abuse. According to the survey, triggers that impact high stress levels include lack of time, financial pressure, gift-giving, and family gatherings. In addition, the National Alliance on Mental Illness (NAMI) notes that 64% of individuals with mental health conditions experience a worsening of symptoms during the holiday season.

There are things we can do to help decrease the level or intensity of these stressors:

  • First step is to recognize an increase in your stress level and accept that you are not in a “joyful spirit” of the holiday season.
  • Surround yourself with others (friends, family, neighbors, community members) who bring you joy without the need to celebrate.
  • Make time for self-care, such as engaging in activities that bring you joy or relaxation.
  • Avoid substances that numb difficult feelings of stress as this can lead to an increase of mental health symptoms.
  • Improve overall sleep by engaging in nighttime routines and avoid alcohol or caffeine before bed.
  • Increase exposure to sunlight by going outside or use of lamps/light bulbs that replicate the sunlight.

Many of these ways to cope through the holidays may work for some and not others. If you are feeling an increase in mental health symptoms please seek mental health treatment as soon as possible. If you are experiencing a mental health crisis, please reach out to the Ohio hotline by calling 988 and you will be directed to a counselor. If you reside outside of Ohio please call 1-800-273-8255 to speak with a counselor.

by Paula Muhlenkamp, Chair of OH Chapter CENVET EIG Buckeye Health Plan

Veterans Day, celebrated on November 11th each year, is a time to honor and remember the service of all American Veterans.  As Veterans Day is a day to thank all Veterans who served in the U.S. Armed forces, it is also a day to recognize their sacrifices and contributions to our country. While it is a time for celebration and gratitude, it can also be a difficult day for Veterans who suffer from PTSD.  For many Veterans, the experience of war can have lasting effects, including post -traumatic stress disorder (PTSD). PTSD is a mental health condition triggered by a terrifying event such as combat. Symptoms can include flashbacks, nightmares, severe anxiety, and uncomfortable thoughts about the event. Veterans are at a higher risk for PTSD due to their experience in combat. Veterans Day can trigger memories of traumatic events and exacerbate their symptoms. Some may feel overwhelmed, anxious, or depressed. It is important that Veterans who experience PTSD know they are not alone.

On Veterans Day, it is important to remember not only the sacrifices made by Veterans, but also the challenges they may face upon returning home and each day thereafter.  By raising awareness about PTSD and other mental health issues, we can help create a more supportive environment for Veterans and ensure they receive the care and resources they need to heal.

Here are some tips for those suffering from PTSD: reach out to others, practice self-care, limit exposure to triggers, and seek professional help.

It is also important to remember that Veterans Day is a day to honor all Veterans, regardless of whether they have PTSD or not. If you know a Veteran that is struggling, please offer your support and let them know that you care.

Here are some resources that can provide support to Veterans struggling with PTSD:

The Veteran Crisis Line 1-800273-8255 (or dial 988 and press 1)

The Department of Veterans Affairs

The National Alliance on Mental Illness (NAMI)

Ohio Department of Veterans Services 1-877-OHIO-VET

Ohio Veterans Commission

Ohio Mental health and Addiction Services

Veterans’ Health Administration

The American Legion

By Teresa Leek, BHP Senior Care Manager

October is National Bullying Prevention Month, making it a perfect time to acknowledge the devasting effects bullying has on our communities at-large. According to the National Center on Safe Supportive Learning Environment, 1 out of 5 students between the ages of 12 and 18 are bullied every year.

In addition to educational settings, bullying can also be experienced within the home, workplace, and across the internet. In the workplace---nationally, about 30-35% of employees experienced some form of bullying. Also, with the increased usage of technology and several different social platforms, there has been a steady increase in cyberbullying as well.

According to a study conducted by the University of Washington and Indiana University, children who were exposed to violence or abuse at home engaged in higher levels of physical bullying in other environments.

Various forms of bullying and exposure often comes with both short-term and long-term effects. Bullying can cause depression, anxiety, trauma, and other mental health concerns. It can also contribute to physical illnesses, as well as lead to substance abuse and self-harm. Prevention is very important for those reasons.

You can contribute to Bullying Prevention by:

  • Spreading Awareness and Education
  • Speaking to Staff, Professionals, and Other Advocates when bullying is witnessed or experienced.

See our video below from Laura Paynter, Sr. Director, Behavioral Health and Dr. Alvin Pelt, Buckeye Medical Director on tips for increasing awareness.

Sources:

Stop Bullying.gov 
Safe Supportive Learning.ed.gov
Violence in the Home - Washington.edu

2024 marks the 25-year anniversary since the release of a report “A Call to Action to Prevent Suicide” by the United States Surgeon General. This recognized suicide as a major public health concern. The call to action has continued.  In 2021 the Surgeon General released an advisory on the epidemic of loneliness and isolation and how they affect depression, anxiety, and suicide. Progress has been made in the past 20 years, but there still is a great need to promote a coordinated / comprehensive approach across the country including all levels of government in relation to suicide prevention. The youth in our country are also an addition to this, as they face challenges of social media and the need for protection with promotion of better mental health services and support for youth. 2023 also identified an emergent call to safer online experiences to protect children.

CDC research in 2022 shows suicide rates continue to be high for youth and older adults. Regarding race, the highest affected populations for suicide were American Indian / Alaskan natives and White; males were four times higher than females. High school female rates of suicide attempt were found to have increased from 19% to 30% in 2021. The greatest increase, however, was shown at 45% amongst Veterans. The female veteran suicide rate increased by 24% versus male veterans with an increase of 6.3% and those veterans’ experiencing homelessness increased by 38%. National Strategy has identified a need to focus effort on addressing social determinants of health, treating behavioral health symptoms and improving care of those with mental health disorders across the life span.

Buckeye Health Plan’s suicide prevention efforts include the participation in the Choose Tomorrow program developed to outreach, monitor and assist those at a high risk for suicide. The Choose Tomorrow program utilizes data to identify members at a high risk for suicide within certain age groups. The members outreached are young adults aged 18-22 and older adults aged 60 and above. The Choose Tomorrow program involves select staff trained in the program who focus on connecting to members for support, identifying needs such as providers, peer support, and telehealth, as well as helping to link members to other resources as needed. The Choose Tomorrow program also continues to work as a team across Centene Corporation to strategize ways to remove barriers, improve support/resources for those at risk as well as work to end the stigma associated with mental health and suicide.

Citations:

  • U.S. Department of Health and Human Services
    (HHS), National Strategy for Suicide Prevention.  Washington, DC: HHS, April 2024.
  • Centene News 9/2022 Increasing Access to Suicide Prevention Saves Lives

Organizations have identified through surveys and engagement activities how important it is for employees to have a work life balance and continue to strive to create a culture of well-being. As companies change policies to help employees with this balance, it is also important that employee’s use this opportunity to identify their own needs for mental health and long-term wellbeing.

As a recent Harvard Business Review article stated “Organizations can’t function effectively — let alone, adapt, compete, and win — with struggling and suffering workers” (Reference: Snapshot of Global Workforce).

To achieve long term well-being, we must embrace small, daily acts that allow us to manage stress, be more productive, and feel healthier and happier. Developing a new habit can take time and patience.

Below is a list of small daily changes that can have a huge impact on your long-term well-being:

  • Embrace a self-care mindset: To address self-care you want to engage in activities that support your mental health, like mindfulness, meditation, and practicing self-compassion. If “self-care” is a new concept, then you may need to start with the foundation pieces: adequate sleep, proper nutrition, and exercise.
  • Commit to one physical activity during the workday: Incorporating bursts of movement during the workday is important. Step outside for a walk at lunch, set a 10,000 steps/day challenge, or maybe completing 100 squats or jumping jacks/day between meetings is an easy goal to set (https://www.empowerbrokerage.com/5-minute-workouts-for-busy-agents/).
  • Stretching Daily: Working at a desk in the same position all day can cause cramping and unnecessary aches/pains.  Start the practice of stretching daily to keep your body flexible and loose (https://www.healthline.com/health/deskercise#1).
  • Water Consumption:  Dehydration causes headaches, muscle cramps, and dizziness. It can cause confusion and affect your ability to focus or concentrate.  Water is essential for optimal functioning and energizing your body.
  • Practice deep breathing: Stress and anxiety can impact your breathing without you even realizing it. This causes you to take shallow breaths, or even hold your breath for a period of time, causing your body to tense-up.  Practicing deep breathing techniques, and concentrating on breathing from your diaphragm, can make a big difference (https://www.healthline.com/health/breathing-exercise)
  • Take a social media breakWith information constantly being thrown at us via social media, it’s important that we take time each day to disconnect from technology to boost our mental and physical health. A digital detox can help with anxiety, sleep, mood, and lots more. Aim to put your phone away one hour before bedtime to allow your brain to wind-down before falling asleep.
  • Cut back on sugar and load up on fruits and veggies: The average American consumes 22 teaspoons of sugar each day (much of it is hidden in salad dressings, alcohol, coffee creamer, etc). Sugar depletes your energy and makes you feel tired and grumpy. If you have a sweet tooth, you can still satisfy it by swapping your sugary sweets for juicy peaches, plump blueberries, or roasted sweet potatoes.
  • Explore gratitude and positivity: Psychologists have documented the positive effects of practicing gratitude on our emotional and physical health. Record the things you are grateful for and try to focus on one good thing that happens every day. Doing this daily can retrain the brain to switch directions, so that when setbacks do occur, we recover more quickly (https://www.helpguide.org/articles/mental-health/gratitude.htm).
  • Start an accountability group: Emotional support is an important part of helping someone feel connected and less alone. Invite people who have the same struggles and goals and are equally as invested. Not only does this build camaraderie, but it is a place to share successes and struggles. You could set up meetings or initiate a group text for daily encouragement and a way to keep the momentum towards group or individual goals.

So where do you go from here? You start today. Focus on doing the work. Set one goal, drink one more glass of water, and don’t forget to breathe!  It may take many starts and stops to discover if any of the above ideas fit into your life and daily routine.  “Small daily changes in your habits can lead to remarkable results” Reference: New Habit

By David L. Nalls, Buckeye Health Plan Care Guide

National Minority Mental Health Month is dedicated to recognizing the diverse challenges and barriers that minorities face within the behavioral health care system. It is reserved to build awareness of the stigma that has been fueled by discrimination and fears. The American population is so diverse, and we are challenged to explore and expand more evidenced based mental health care practices that are inclusive of the minority population.

Black, Indigenous, and Persons of Color (BIPOC) in most cases are not well represented in aiding in culturally diverse findings to research. Mistrust is one of the main factors that contributes to this misrepresentation due to historical events that have left painful stories of how trust was betrayed. The Henrietta Lacks story and the Tuskegee Syphilis controversy are historical examples that have had an impact on research participation.  BIPOC make up 10% of the research median in mental health studies and 7% in substance use disorders (SUD) studies. The unwillingness to participate in research is a consistent concern. “People of color are significantly underserved by research and health equity research continues to be undervalued by funding agencies, academic audiences, and community settings” (Advance Health Equity in Research, August 2022)

National Minority Health Month was championed and grew support by Bebe Moore Campbell. Bebe Moore Campbell is a journalist, author, teacher, and mental health advocate. She co-founded the National Alliance on Mental Illness (NAMI) Urban Los Angeles and used her voice to expose the resiliency that emerged through challenges faced by BIPOC in relation to mental health. Bebe had a family member with serious mental illness who struggled to find the appropriate care, and this fueled her passion for culturally appropriate and equitable health care treatment for all.

Buckeye Health Plan has created avenues of learning through our Diversity, Equity, and Inclusion employee groups (EIGs) to explore different cultures and their lived experiences. Our EIGs complement one another resulting in a multicultural atmosphere that honors the work of inclusion. Individual lived experiences contribute to the knowledge needed to remove barriers for providers and patients.

July is dedicated to continuing Campbell’s legacy by focusing on the mental health needs and experiences of BIPOC communities. To honor Bebe Moore Campbell and the legacy she left, let’s start with building awareness of the existing health and social disparities along with looking for different strategies to aid in breaking down stigma and creating evidenced based solutions that are culturally conducive to recovery.

“Once my loved one accepted the diagnosis, healing began for the entire family, but it took too long. It took years. Can’t we, as a nation, begin to speed up that process? We need a national campaign to destigmatize mental illness, especially one targeted toward African Americans…It’s not shameful to have a mental illness. Get treatment. Recovery is possible.” – Bebe Moore Campbell, 2005
 
Article Resources Utilized:

Hela-Cells

Timeline

Advancing Health Equity Psychology

Black African-American Health

Addressing Disparities Diversifying Behavioral Health Research

About Bebe Moore Campbell – National Mental Health Awareness Month

Honoring and Upholding Bebe Moore Campbell’s Legacy

Ohio's LGBTQIA+ community faces unique challenges when it comes to accessing quality healthcare. Fortunately, numerous resources and support centers are available to address these needs if one lives in or near a metropolitan area. This article provides a roadmap to behavioral health and medical services designed for the well-being of LGBTQIA+ Ohioans, with a specific focus on options available in Northwest, Southwest, Central, and Northeast Ohio.

Understanding the Landscape:

LGBTQIA+ individuals often experience higher rates of mental health concerns like anxiety and depression. Additionally, navigating a healthcare system that may not be culturally competent can lead to feelings of isolation and inadequate care.

Key resources for LGBTQIA+ Ohioans seeking behavioral health and medical support:

  • Ohio Department of Mental Health and Addiction Services (ODMHAS): The ODMHAS website  provides a section on LGBTQ+ supports, including hotlines and links to national organizations like The Trevor Project.
  • Equitas Health: Located in Columbus, Equitas Health is a non-profit healthcare system specializing in the needs of the LGBTQ+ community and people living with HIV/AIDS. They offer a wide range of services, including primary care, mental health counseling, and HIV treatment.
  • TransOhio: Serving the transgender and ally communities across Ohio, TransOhio provides vital resources and support. They offer a confidential peer support phone and messaging service (Trans Care Connect Warm Line) for transgender individuals.

Regional Resources:

In addition to statewide resources, several LGBTQ+ specific healthcare providers and organizations exist across Ohio:

  • Southwest Ohio:
  • Northwest Ohio:
    • Equality Toledo advocates for and supports the LGBTQ+ community in the Toledo area.
    • Mercy Health Pride Network Offers resources and healthcare services tailored to the LGBTQ+ community at various Mercy Health locations across Northwest Ohio.
  • Central Ohio (beyond Columbus):
    • Stonewall Columbus  offers resources and advocacy for the LGBTQ+ community in Central Ohio.
    • AIDS Healthcare Foundation (AHF) Provides HIV testing and comprehensive healthcare services for people living with HIV/AIDS at their centers in Columbus and Dayton.
  • Northeast Ohio (beyond Cleveland):
    • Akron Pride  Organizes events and promotes LGBTQ+ inclusion in the Akron area.
    • LGBT Community Center of Greater Akron offers support groups, educational programs, and resources for the LGBTQ+ community in Northeast Ohio.
    • MetroHealth Pride Network (Canton Branch): This branch of the MetroHealth Pride Network extends services to the LGBTQ+ community in Canton and surrounding areas. They offer primary care services with a focus on LGBTQ+ health needs.

Hospital Options:

  • Cleveland:
    • MetroHealth Pride Network: This network, housed within the MetroHealth System, is Cleveland's first dedicated LGBTQIA+ clinic. They offer primary care services with a focus on LGBTQ+ health needs, including transgender care.
    • Cleveland Clinic Center for LGBTQ+ Care: This center provides comprehensive care, including primary care with LGBTQIA+ sensitivity, mental health support, hormone therapy, and gender confirmation surgery.
    • University Hospitals LGBTQIA+ & Gender Care Services: University Hospitals offers a dedicated program focused on the physical, mental, social, and spiritual well-being of LGBTQ+ patients. Their services include primary care, hormone therapy, and referrals to specialists.
  • Columbus:
    • Equitas Health: As mentioned previously, Equitas Health offers a wide range of LGBTQ+-focused healthcare services at their Columbus location.

Additional Considerations:

  • Insurance: Understanding your insurance coverage for behavioral health and medical services is crucial. Contact your provider to inquire about in-network options for LGBTQ+-friendly healthcare providers within the Cleveland area.
  • Cultural Competency: Look for providers who demonstrate cultural competency in LGBTQ+ healthcare. Organizations like SAGECare offer training programs to healthcare professionals, and their website allows you to search for trained providers in Cleveland.

Remember: You are not alone. With a little research and these resources at hand, you can find the support you need to thrive in the LGBTQ+ community.

We all experience stress in some sort of fashion. Excess amounts of stress can also bring on anxiety. We could all benefit from ways to effectively manage stress and anxiety.

Stress

Stress is any demand placed on the brain or physical body. Any event or scenario that produces feelings of frustration or nervousness can trigger stress.

Anxiety

Anxiety is a feeling of fear, worry, or unease. While it can occur as a reaction to stress, it can also happen without any obvious trigger.

Techniques on managing stress and anxiety:

  • Limit caffeine and alcohol consumption.
  • Get regular exercise.
  • Get regular sleep.
  • Meditate.
  • Participate in hobbies or joyful activities in your free time.
  • Practice breathing exercises.
  • Journaling.
  • Use your support circle.
  • Practice good self-care.
  • Eliminate triggers.
  • Try new routines.
  • See problems through a different lens.

Buckeye’s benefits to address employee stress and anxiety

Buckeye offers employee benefits that may assist an employee through stressful life events. The Employee Assistance Program is available to staff for additional support. FMLA is another benefit that can assist employees with having a smooth leave of absence with a sense of job security during difficult moments. Buckeye also offers several yoga meditation sessions weekly to attend for improved self-care.

Buckeye services to address member stress

Buckeye offers behavioral health (BH) case management services, a Social Determinants of Health (SDoH) team to address social stressors, access to a 24/7 crisis hotline, and care guide support.

How to refer members to Buckeye resources

Members can locate resources through www.buckeyehealthplan.com. Members can opt-in to case management by speaking directly with a case manager or by getting connected through our Member Services team at 866-246-4358. Case managers can submit a referral to the SDoH team. Our 24/7 crisis line, at 800-846-8517, is a great resource for real time support.

Lastly, the care guide program is available to Medicaid members at no cost. Care guides can connect members with resources such as: local social services, behavioral health services, and health care by use of the Buckeye Community Connect tool. Care guides can be contacted by calling 866-246-4358 or 
SM_CareCoordination@BuckeyeHealthPlan.com.

References

Buckeye believes that awareness of mental illnesses is critical to providing the best possible care for our members but focuses on highlighting them during Mental Health Awareness Month to support national efforts to provide more education and serve as advocates to support mental greater mental health.  The National Alliance on Mental Illness (NAMI) Take a Moment campaign encourages all to support open dialogues to help cultivate empathy and understanding.  NAMI’s signature programs, which provide support to individuals and families on their way towards mental wellness, can be found HERE.

The Centers for Disease Control and Prevention defines mental health as our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make healthy choices.  Mental health is important at every stage of life, from childhood and adolescence through adulthood (2023).

Each year, millions of Americans face the reality of living with a mental health condition. However, mental illness affects everyone directly or indirectly through family, friends or coworkers. Despite mental illnesses’ reach and prevalence, stigma and misunderstanding are also, unfortunately, widespread (NAMI, 2023).

According to the National Alliance on Mental Illness, mental health conditions are not the results of one event, but rather linked to several factors including genetics, environment and lifestyle (2022).  Biochemical processes along with brain circuits and structure also may play a role in developing a mental health condition (NAMI, 2022). 

Treatment

The National Alliance for Mental Illness (NAMI) finds that many people suffering from a mental health condition do not seek treatment due to stigma.  This promotes a culture of shame, fear and silence (2022).  Innovations including evidence-based medications, therapy, psychosocial services, in addition to address key social determinants such as housing, employment and limited peer support have made wellness and recovery a reality for individuals living with a mental health condition (NAMI, 2022).

National Suicide Prevention Lifeline 988

988 has been designated as the new three-digit dialing code that routes callers to the National Suicide Prevention Lifeline and is now active across the United States (988 Suicide & Crisis Lifeline, 2022).  988 callers are connected immediately to trained counselors who listen and understand how their problems are affecting them, provide support and connect to local resources (2022.)

Learn More

Please take a moment to educate yourself and others about the facts and widespread impact of mental health conditions. Consider the following information from The Centers for Disease Control and Prevention (2024):

Mental illnesses are among the most common health conditions in the United States.

  • More than 50% will be diagnosed with a mental illness or disorder at some point in their lifetime.
  • 1 in 5 Americans will experience a mental illness in a given year.
  • 1 in 5 children, either currently or at some point during their life, have had a seriously debilitating mental illness.
  • 1 in 25 Americans lives with a serious mental illness, such as schizophrenia, bipolar disorder, or major depression.

The most common mental health disorder in the United States is anxiety disorders. The annual prevalence for anxiety disorders among U.S. adults is 19.1%.  Anxiety affects people of all races, ages and gender, although anxiety is more frequently found with women than men. Besides the emotional toil of anxiety to the person experiencing it, depression and anxiety disorders cost the global economy $1 trillion in lost productivity each year.

Anxiety comes in many forms and can present in a variety of ways. Anxiety disorders go beyond worrying or occasionally feeling anxious. Anxiety disorders are excessive worry occurring more days than not for at least six months. Anxiety disorders impact the person’s ability to carry on everyday activities. Studies show both genetics and the environment impact anxiety disorders. There are several different types of anxiety disorders, including agoraphobia, selective mutism, separation anxiety disorder, and substance or medication-induced anxiety disorders. The most common anxiety disorders are:

  • Generalized Anxiety Disorder (GAD) is characterized by persistent, excessive worry about everyday life. Symptoms include feelings of restlessness, difficulty concentrating, feeling fatigued, problems sleeping, and having headaches, muscle aches or unexplained pains.
  • Panic Disorder is characterized by frequent and unexpected panic attacks. Symptoms of panic attacks can include chest pain, heart palpitations, sweating, trembling, shaking, or tingling, dizziness, shortness of breath, upset stomach, feelings of choking, chills or hot flashes, feelings of impending doom, feeling detached, fear of dying, and feelings of being out of control.
  • Social Anxiety Disorder is characterized by intense fear of social interaction including worries about humiliation and being watched or judged by others, often leading to avoidance of certain situations such as public speaking or meeting new people.
  • Phobia-related disorders are characterized by strong, irrational fear to certain things or situations, such as spiders or heights and can lead to avoidance of these fears.

Effective treatment for anxiety is available. This can include a combination of medications, therapy, and self-care.  Psychotherapy can help people with anxiety disorders, and a variety of therapy types and techniques can be used. The most common type of therapy treatment used is cognitive behavior therapy (CBT) to help a person learn different ways of thinking, reacting, and behaving to decrease anxiety. The most used medications for anxiety are antidepressants and anti-anxiety medications. Self-care options to treat anxiety can include support groups and stress management techniques such as exercise, mindfulness, and meditation.

Psychotherapy and medication treatment are both available for Buckeye Health Plan members through contracted providers. See below for other resources for anxiety:

Ohio CareLine: 1-800-720-9616

Anxiety and Depression Association of America

References:

National Institute of Mental Health 

American Psychiatric Organization

National Alliance on Mental Health

The impact of social isolation and loneliness on health, both physical and mental, is profound and well-documented. Here are some ways
in which being isolated or feeling lonely can affect a person's health:

Physical Health Issues:
Social isolation and loneliness have been linked to various physical health problems such as high blood pressure, heart disease, obesity, weakened immune functioning, and even mortality rates comparable to those associated with smoking, obesity, and physical inactivity.

Mental Health Challenges:
Loneliness and social isolation are strongly associated with mental health issues including anxiety, depression, cognitive decline, and dementia, including Alzheimer's disease. The distressing feeling of being alone or separated can significantly impact 
one's mental well-being.

Unhealthy Coping Mechanisms:
Individuals who feel lonely or socially isolated may resort to unhealthy coping mechanisms such as excessive alcohol consumption, smoking, or a lack of physical activity. These behaviors can further exacerbate the risk of heart disease, diabetes, obesity, high blood pressure, and other serious conditions.

Poor Sleep:
Loneliness and social isolation can also disrupt sleep patterns, leading to sleep deprivation or poor-quality sleep. Sleep plays a crucial role in maintaining overall health, and disruptions in sleep can contribute to a range of health issues.

Reduced Access to Care:
Socially isolated or lonely individuals may be less likely to seek out medical care or adhere to prescribed treatments, leading to a worsening of existing health conditions or delayed detection of new ones.

To combat the negative effects of loneliness and social isolation on health, it is essential to prioritize self-care and take proactive steps to maintain social connections and engage in activities that bring joy and fulfillment. This may include regular exercise, healthy eating habits, sufficient sleep, and participation in social activities or support groups. Additionally, fostering meaningful connections with family, friends, or community members can provide vital social support and mitigate feelings of loneliness. Here are some additional details on each idea:

Find an Activity or Hobby:

Engaging in activities you enjoy or learning something new not only provides a sense of purpose but also offers opportunities to meet new people who share your interests.

Stay in Touch:
Regular communication with family, friends, and neighbors is essential for maintaining social connections. Whether in person or through various communication channels, reaching out and sharing feelings can strengthen relationships.

Utilize Technology:
Modern communication technologies, including video chat and social media, can bridge physical distances and keep you connected with others. Additionally, learning how to use these tools can enhance your digital literacy and expand your social network.

Learn New Skills:
If you are not familiar with technology, consider taking classes at local institutions like libraries or community centers to improve your skills. These resources often offer courses on email, social media, and other digital tools.

Consider Pet Adoption:
Pets can provide companionship, comfort, and a sense of responsibility, which can be particularly beneficial for individuals experiencing loneliness. However, it is essential to ensure you can adequately care for a pet before adoption.

Stay Physically Active:
Regular exercise is crucial for both physical and mental health. Joining group exercise activities or walking clubs not only promotes fitness but also facilitates social interaction.

Engage with Neighbors:
Building connections with neighbors fosters a sense of community and provides opportunities for socializing and mutual support.

Explore Faith-Based Communities:
Faith-based organizations often offer social activities, support groups, and volunteer opportunities that promote spiritual growth and social connection.

Utilize Local Resources:
Social service agencies, community centers, and public libraries often provide resources, programs, and events aimed at combating loneliness and promoting social engagement.

Volunteer and Get Involved:
Contributing to a cause or community initiative allows you to make a positive impact while connecting with others who share your interests and values.

By incorporating these strategies into your routine, you can cultivate meaningful connections, maintain a sense of purpose, and improve
overall well-being.

References

Who.Int

Order.NIA.NIH.GOV (PDF)

NIA.NIH.GOV/Health 

Substance Use Disorders (SUD) are a type of mental health disorder that impacts a person’s thinking and behavior. These disorders are marked by an individual’s inability to manage or control their substance use. Other mental health disorders, like depression, anxiety, or ADHD, can often occur at the same time as the substance use disorder, making treatment complex. Treatment often involves a combination of behavioral therapy, medication, and community support.

Buckeye’s Initiatives To Address SUD
Buckeye supports the use of evidenced-based, best practice treatment for SUD. Below are ways Buckeye is addressing SUD.

  • Opioid Action Council
    Buckeye’s Opioid Action Council was created to establish evidence-based, multi-disciplinary interventions that Buckeye will engage in to address Ohio’s opioid epidemic. There are 4 subcommittees: pharmacy, provider, member, and community. Each subcommittee is developing interventions that will impact the multiple facets of this challenging issue. Some of our goals are to reduce residential treatment readmissions, contract with high quality substance use disorder providers, and increase the percentage of members with opioid use disorder being treated with medication assisted therapy.

  • Wayspring
    Buckeye has newly partnered with Wayspring to enhance existing SUD services for members, address care gaps, provide holistic support early on in treatment, and address social determinants of health. Wayspring will work in conjunction with Buckeye’s care management team in addition to outpatient and inpatient providers. Representatives from Wayspring may contact you as a provider of these services to discuss how you will work together to support members in your care. You can learn more about Wayspring on our website.

  • Peer Recovery Services
    Peer supporters are individuals who have a personal history of mental health or substance use disorder and have been successful in managing symptoms and maintaining health stability. These individuals serve as non-judgmental supports to others with a mental health or substance use disorder and help them along their recovery path. Peers can be essential to building a support network, implementing effective coping strategies, finding resources, advocacy, and relapse prevention. Over the past couple years, Buckeye has increased member referrals to Peer Support Services and have tracked improvement in member engagement and maintenance in treatment when a member has linked to a peer.

How to Refer Buckeye Members

If you are working with a Buckeye member who you believe may benefit from support for a substance use disorder, please call Buckeye Provider Services at 866-296-8731. Our Provider Services team will help with facilitating the referrals to our Behavioral Health care management team to assist with getting services established for Buckeye members.  

References:

Substance Use and Co-Occurring Mental Disorders” March 2023. National Institute of Mental Health.

Peer Support Recovery is the Future of Behavioral Health” October 28, 2021. Substance Abuse and Mental Health Services Administration.

2023

For most of us, the holidays give us the expectation of warmth, peace and celebration with family and friends. Our thoughts go to enjoying gatherings and sharing our love and happiness. However, the reality is that the time leading up to the holidays is often stressful for many reasons, to name a few:

  • Trying to create the ideal holiday for those around us.
  • Staying on budget while finding gifts for everyone.
  • Wanting present a fabulous spread of food and share goodies with family, coworkers, and friends add hours of extra work in cooking and baking.
  • Hours of decorating, shopping, and gift wrapping can leave us tired and irritable as we try spending time with loved ones. 

Holiday stress is real, so how can we turn things around to have a good holiday without giving in to all of the stress that can come along with it? Find ways to prevent falling into stress-inducing behaviors.

  1. If finances are a stressor, consider a gift exchange or a white elephant exchange. Some groups agree to create homemade gifts for each other, as well. Having to only come up with one gift and have fun with the actual gift exchange on the day of the holiday. 
  2. Be realistic about our time and resource availability for completing holiday activities. Time at work, after-work activities involving family, household tasks and more, consider prior planning.
    • Scale down activities and leave time for rest.
    • Consider making a meal collaborative or pot luck. The host creates the main dish and other attendees bring appetizers, sides, or desserts.
    • Don't sacrifice healthful activities for holiday preparation. Prioritize time for enough rest, exercise, and proper daily nutrition.
    • Take breaks to breathe deeply and allow the body to relax. A focus on self-care can contribute to a relaxed, fun, and successful holiday with family and friends.
  3. Finally, it is important to monitor for worry over how the holidays will play out. If someone knows they experience stress or anxiety-related health, ensure counseling sessions are kept and medication regimens are followed. If new stress or worries arise that feel difficult to cope with, it is important to consult with a mental health professional to have some support in dealing with those feelings. 

The holidays can be a stressful time for everyone. When a few adjustments are made, the holidays can be a relaxed and happy time for all.    

Senior Mental Health

Mental illness impacts individuals throughout their lifespan but there are unique factors impacting mental health and the senior population. These factors include increase risk of isolation, feelings one doesn’t belong, chronic medical conditions and pain, loss of self-sufficiency, feeling like a burden, grief over lost loved ones, cognitive impairment, and financial troubles. The most common mental illness seen with the elderly is depression.

In addition to depression, suicide is a significant concern because while older adults include just 12% of the population, they make up approximately 18% of suicides according to the National Institute of Mental Health.  Men 75 and older face the highest overall rate of suicide.

Providing support and linking to resources are ways to help older adults at risk of suicide. Advocacy is also needed to ensure older adults have access to needed services. One is example is need for Medicare to recognize licensed mental health counselors and licensed family therapists to increase older adult access to mental health care.

Substance use disorders impact nearly 1 million adults age 65 and over as reported in 2018 data from SAMSHA. The number of older adults admitted to Substance Use Disorder treatment facilities between 2000 and 2012 increased from 3.4% to 7% during this time per the National Institute on Drug Abuse. Due to increase chromic health conditions with aging, older adults are more likely to be precribed potentially addictive medications. Older adults also may metabolize medications differently. Many behavioral therapies and medications have proven effective  in treating substance use disorders, including in the older adult population.  (Source: National Institute on Drug Abuse; National Institutes of Health; U.S. Department of Health and Human Services.)

Resources:

Suicide & Crisis Hotline- Call or text 988 or chat available on 988 Life Line website

Buckeye Health Plan has contracted with an array of behavioral health and substance abuse providers. Members can access Behavioral Health Providers, including metal health professionals and inpatient and outpatient treatment for mental health and addictions, using the Find a Doctor or Pharmacy feature on the For Members page of our website.

References:

National Council on Aging - 988 answering the call lfor stronger suicide prevention efforts

National Council on Aging - how to respond to suicide risk in older adults.  

SUD Support and Services

Many individuals struggle with alcohol and other substance abuse disorders (SUD) that may lead to, or cause, barriers to continuity of care. There is said to be a higher emergency department (ED) rate in those over age 12, that use substances compared to those who do not use substances. Seven and 30-day follow up for ED visits for SUD has shown effective in reducing the frequency of future ED visits, substance use, and inpatient hospitalizations (IP).

Here at Buckeye Health Plan, we offer Behavioral Health support to assist members with struggling with SUD through behavioral health case management, health care benefits that offer SUD interventions and coverage for treatment, and various programs. Buckeye case management is a great way to get the member engaged and assist the member with the necessary resources and tools to be successful in their care. Case managers can collaborate with IP facilities, community case managers, providers, family, etc. to ensure that member has supports in place. Buckeye benefits for SUD provides our members with the assurance that their follow up care and behavioral health providers will be covered. A few programs aside from case management that may support members with barriers to care are the cell phone program where members are provided a cell phone to be able to communicate with their providers and free transportation to assist members with traveling to their scheduled care, and follow up care, appointments. 

Resources:

NCQA HEDIS Measures

Love Pride Hearts

June is PRIDE month

The tobacco industry has a well-documented history of targeting the LGBTQ+ community, and research has shown that lesbian, gay, and bisexual youth use tobacco products at higher rates than their heterosexual peers. Quitting vaping is hard and it’s important to understand how to help those who might want to quit, but don’t know how or where to start. Take action this PRIDE Month: reach out to a young person in your life and talk to them about vaping.  As a parent or caregiver to a teen or young adult, you can access free support with advice for talking with a young person quitting nicotine and a community of adults experiencing the same thing. Register for free at BecomeAnEX.org

If you know a young person who is trying to quit vaping nicotine, there are free resources for them, too! This is Quitting is a free and anonymous text message quit program – anyone can text BUCKEYE to 88709 for daily messages and science-backed tools for quitting and staying quit. The program is already helping more than 580,000 young people on their journey to quit.

Schools Out For Summer Kids Playing in Pool

Summer break brings a lot of changes for young children and teens. While some children will want to spend that time at home others may need that structure and engagement throughout the summer. While summer creates additional opportunities for engagement with kids it can also create additional strain for children requiring structure in their day. There are many low-cost programs available to help support engagement for school age children during the summer months. Below are programs within Ohio offering summer programs and resources such as food programs.

YMCA

Boys and Girls Club of America

Ohio summer food service program

Cap for kids resources

May is Mental Health Awareness Month and Buckeye Health is aiming to raise the collective mental health IQ in our communities to help reduce fear, shame and stigma that is often associated with mental illness.

The Centers for Disease Control and Prevention defines mental health as our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others and make healthy choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood (2021).

The National Alliance for Mental Illness (NAMI) finds that mental health issues can be caused by a variety of factors, including:

  • Family history of mental illnesses
  • Traumatic life experiences
  • Brain chemistry and functioning
  • Genetic factors
  • Social factors such as economic depression     

Nearly 21% U.S. adults and 17% of youth experience a mental illness each year yet less than half of those actually get treatment (NAMI, 2023).  Even more so, the average delay between symptom onset and treatment is 11 years.  The annual prevalence rates for the most common mental illnesses are as follows:

  • 19% Anxiety Disorders
  • 8% Depression
  • 8% Co-occurring Substance Use Disorder and Mental Illness
  • 4% Post-traumatic Stress Disorder
  • 3% Bipolar Disorder
  • 1% Borderline Personality Disorder
  • 1% Obsessive Compulsive Disorder
  • 1% Schizophrenia

Sadly, despite technical and medical advances in health care, mental health disorders remain largely stigmatized and socially taboo (Rean Foundation, 2022).  A study by NAMI (2023) found that only 47% of adults and 51% of youth seek care each year for their mental health conditions, despite various treatment options being available.  Increased mental health awareness is key to breaking stigma and assisting with getting people connected to care.  Some efforts we can take as health care professionals to improve mental health awareness include:

  • Openly discussing mental health and sharing your own experiences and encouraging others to speak out will help them get needed care.
  • Shedding light on the signs and symptoms of mental illness and how to assist others if they are diagnosed.  Some of the warning signs may include:
    • Unexplained mood swings
    • Changes in eating or sleeping patterns
    • Inexplicable feelings of sadness
  • Checking in with your mental health and getting routine screenings with your health care provider.
  • Volunteering at local mental health awareness programs and promoting events to help raise awareness.
  • Adopting a holistic approach to helping and informing others on the importance of self-love and self-care.

To learn more about mental health and what you can do to support, please check out the following organizational websites:

NAMI

SAMHSA

NIMH

Ohio MHAS

Buckeye Partners with 'This Is Quitting' to Combat Teen Vaping

E-cigarettes have become the most common form of tobacco products for middle and high school students in Ohio. A recent study found that 11.9% of middle school and 29.0% of high school students use e-cigarettes. To combat the growing trend, Buckeye has partnered with This is Quitting to provide a free, app-based support tool for youth to quit.

Vaping nicotine can amplify feelings of depression and anxiety and increase stress. Nicotine also harms developing brains, and can make young people more susceptible to addiction. Quitting is hard and it’s important to understand how to help those who might want to quit, but don’t know how or where to start.  As a parent or caregiver to a teen or young adult, you can access free support with advice for talking with a young person quitting vaping and a community of adults experiencing the same thing. Register for free at BecomeAnEX.org.

If you have a young person patient who could use some extra help in quitting vaping, there are free resources for them, too! This is Quitting is a free and anonymous text message quit program –anyone can text BUCKEYE to 88709 for daily messages and science-backed tools for quitting and staying quit. The program is already helping more than 580,000 young people on their journey to quit. 

April is National Stress Awareness Month, an observance that has been in place since 1992. Stress can be thought of as physical, emotional, or mental strain or tension. Often all three of these types of strain occur simultaneously.

Recently, stress has been a focus when considering the well-being of individuals. People are reporting increased stress due to changing workplaces, evolving work practices, changes in the world related to our climate, the recent pandemic, and unrest across the globe. It is important to be aware of stressors in our daily lives, as stress, over time, can affect our health. For instance, you may experience stress if you have things going on in your life, such as being under lots of pressure, facing big changes, or not having much or any control over the outcome of a situation. You may also be experiencing having responsibilities that you find overwhelming, or not having enough work to make ends meet and provide you with a sense of purpose.

Another definite stressor is experiencing discrimination, hate, or abuse, which is on the rise for many groups of people at this time. All people respond differently to stress, and this can be due to each person’s body reacting differently to stressful situations. Factors to consider include genetic background, personality or temperament, biological age and the capacity to cope with stress.

The good news is that people can learn strategies for managing stress in a healthy way. The National Institute of Mental Health suggests techniques such as keeping and writing in a journal, learning to be mindful and stay “in the here and now”, making sure to get healthy nutrition each day, get exercise, and get enough sleep each night.  For more information on and tips for managing stress, visit the NIMH tip sheet, “I’m So Stressed Out!”:

A Brief on HEDIS measure FUH: Follow-up after Hospitalization for Mental Illness

Healthcare Effectiveness Data and Information Set (HEDIS) is one of healthcare’s most widely used performance improvement tools. These measures help set a benchmark for American healthcare consumers to review when choosing providers. Follow-Up After Hospitalization for Mental Illness (FUH) assesses the percentage of inpatient discharges for a diagnosis of mental illness or intentional self-harm among patients aged 6 years and older that resulted in follow-up care with a mental health provider within 7 and 30 days.

In 2019, nearly one in five adults aged 18 and older in the U.S. had a diagnosed mental health disorder.1 Despite this, individuals hospitalized for mental health disorders often do not receive adequate follow-up care. Providing follow-up care to patients after psychiatric hospitalization can improve patient outcomes, decrease the likelihood of re-hospitalization and the overall cost of outpatient care.2,3,4

HEDIS® Improvement Tips:

  • Schedule member’s 7-day or 30-day follow-up appointment prior to the member being discharged from the hospital.
  • Maintain appointment availability in your office for patients with recent hospital discharges.
  • Complete appointment reminder calls 24-hours prior to the scheduled follow-up appointment.

References

  1. Substance Abuse and Mental Health Services Administration (SAMHSA). (2020). Key Substance Use and Mental Health Indicators in the United States: Results from the 2019 National Survey on Drug Use and Health (NSDUH). 
  2. Barekatain M, Maracy MR, Rajabi F, Baratian H. (2014). Aftercare services for patients with severe mental disorder: A randomized controlled trial. J Res Med Sci. 19(3):240-5.
  3. Luxton DD, June JD, Comtois KA. (2013). Can post-discharge follow-up contacts prevent suicide and suicidal behavior? A review of the evidence. Crisis. 34(1):32-41. doi: 10.1027/0227-5910/a000158.
  4. Glazer, W. (2010). Tackling adherence in the real world. Behavioral Healthcare, 30(3), 28-30.

What Do Social Isolation and Loneliness Mean?

According to the ​​English Longitudinal Study of Ageing, social isolation and loneliness have specific definitions. 

Social isolation: refers to the general and often broad absence of contact with other people.

Loneliness: the perceived subjective feeling of being lonely. 

In the study, researchers coined a helpful phrase for understanding these two concepts: 

“Isolation is being by yourself. Loneliness is not liking it.” 

You can read more at Science of People.com

How to Recognize If Your Loved One is Feeling Lonely

  • Withdrawal from daily activities
  • Decreased participation in ADL’s/hygiene
  • Unexplained tiredness/over sleeping
  • Avoidance of meals/over eating
  • Irritability
  • Change in mood or affect
  • Lack of motivation
  • Apathetic attitude

Health Risks of Loneliness

Although it’s hard to measure social isolation and loneliness precisely, there is strong evidence that many adults aged 50 and older are socially isolated or lonely in ways that put their health at risk. Recent studies found that:

  • Social isolation significantly increased a person’s risk of premature death from all causes, a risk that may rival those of smoking, obesity, and physical inactivity.
  • Social isolation was associated with about a 50% increased risk of dementia.
  • Poor social relationships (characterized by social isolation or loneliness) was associated with a 29% increased risk of heart disease and a 32% increased risk of stroke.
  • Loneliness was associated with higher rates of depression, anxiety, and suicide.
  • Loneliness among heart failure patients was associated with a nearly 4 times increased risk of death, 68% increased risk of hospitalization, and 57% increased risk of emergency department visits.

Immigrant, LGBT People Are at Higher Risk

A report from the National Academies of Sciences, Engineering, and Medicine (NASEM) highlights loneliness among vulnerable older adults, including immigrants; lesbian, gay, bisexual, and transgender (LGBT) populations; minorities; and victims of elder abuse. It also points out that the literature base for these populations is sparse and more research is needed to determine risks, impacts, and appropriate actions needed.

Current research suggests that immigrant and lesbian, gay, bisexual populations experience loneliness more often than other groups. Latino immigrants, for example, “have fewer social ties and lower levels of social integration than US-born Latinos.” First-generation immigrants experience stressors that can increase their social isolation, such as language barriers, differences in community, family dynamics, and new relationships that lack depth or history, the report states. Similarly, gay, lesbian, and bisexual populations tend to have more loneliness than their heterosexual peers because of stigma, discrimination, and barriers to care.

How to Improve Loneliness: Questions to Ask

  • Talk through the concerns with your loved one/yourself
  • Do you feel like you are not getting out enough? 
  • Are you worried/anxious about leaving the house? 
  • Is there something that you can identify that is causing you to feel lonely?
  • Do you feel connected to the people you interact with? 
  • Are you feeling fulfilled with your daily life?

Source: CDC.Gov

Learn about Buckeye Peer Recovery Services 

Peer Supporters

Peer supporters are individuals who have a personal history of mental health or substance use disorder and have been successful in managing their symptoms and maintaining health stability. These individuals serve as non-judgmental supports to others with a mental health or substance use diagnosis and help them along their recovery path. A key element to peer work is the relationship formed between the two peers who share lived experience.

Peer Recovery Services

Peer Support is a Medicaid covered service in the state of Ohio. Peer Recovery Services are provided in many ways and settings including telephonic, face to face, individual and group contexts. Peers often meet in the community and can be essential to building a support network, implementing effective coping strategies, finding resources, advocacy, and relapse prevention. Peer led, peer run organizations known as Recovery Community Organizations (RCO’s) and Clubhouses are common. These locations provide safe environments free of judgment yet full of support and resources.

Benefits for Buckeye Members

Because Peer Specialists focus on individual strengths and assets, they can help Buckeye members view their challenges as opportunities rather than defeats or failures. Empathy is at the core of this service, and it embodies the Buckeye way of “leading with heart.” The Buckeye Behavioral Health team has a recovery practitioner on staff, David Nalls. He is an integral part of the recovery community in Ohio and is part of the team currently writing the Ohio Peer Recovery Support Manual. He is an incredible asset to our team and can provide additional information and answer questions.

How to Refer

If you are working with a Buckeye member who you believe may benefit from peer recovery services, we would be happy to help with linking the member to services. Please call Buckeye Provider Services at 1-866-296-8731. Our Provider Services team will assist with facilitating the referrals to our Behavioral Health care management team to assist with getting services established for Buckeye Members.  

 

References:

“Peers” April 26, 2022. Substance Abuse and Mental Health Services Administration. Retrieved electronically on July 15, 2022

“Peer Support Recovery is the Future of Behavioral Health” October 28, 2021. Substance Abuse and Mental Health Services Administration. Retrieved electronically on July 24, 2022

Thrive Peer Recovery Services

"I am so happy that Buckeye connected me with you so I can have support from someone that has been there." "I couldn't believe that you remembered to call me this week now that I am in treatment, thank you Debra, Thrive and Buckeye. I need this right now." – H.R.

As part of Buckeye’s vision to transform the health of our community, one person at a time, Buckeye Health Plan aims to manage the most complex, vulnerable members which include members with chronic mental health and substance use disorders. Annually, this subset of our population accounts for nearly 36% of the membership. According to the National Alliance on Mental Illness, nationally, nearly 40% of the population that has a mental health or substance use disorder does not seek care due to fear, shame and stigma (2021). To help combat this trend, Buckeye has partnered with Thrive Peer Recovery Services (Thrive) to better serve our most vulnerable members. The partnership utilizes mental health and substance use disorder peer support specialists to function as care extenders and engage members into treatment. Peer supports are individuals that have experienced success in their own recovery and serve to help others, through “lived with” experience.  The peer supporters participate in key activities designed to initiate and maintain recovery with our members, including advocacy, resource sharing, skill building, mentoring, and engaging community partners.  The peer supporters assist with decreasing stigma through shared understanding, mutual respect, and empowering members.

Buckeye’s partnership with Thrive provides a centralized dedicated peer support specialist that connects to our members through referrals and real-time warm transfers from Buckeye’s Care Management Team. Through the dedicated peer supporter, the program has realized nearly three times the successful engagement rate with the population at 38% compared to traditional care management outreach efforts. Since the program launched in 2022, over 300 members have been referred to Thrive with over 500 face-t- face visits completed.  Successful outcomes with the program include attaining the 95th percentile for the National Committee for Quality Assurance (NCQA) Health Education Data Information Set (HEDIS) rates for the Initiation and Engagement (IET) of Treatment for Substance Use Disorder measures.  Additionally, the program has closed over 300 critical social determinant of health gaps for the members enrolled, with top 5 including mental health services, financial instability, food insecurity, housing, and employment.  Buckeye plans to expand the Thrive program and partner with local emergency departments and psychiatric hospitals to establish onsite presence in the facilities and engage with members in acute care settings.  After receiving peer support services through Thrive, one member shared "I am so happy that Buckeye connected me with you so I can have support from someone that has been there." "I couldn't believe that you remembered to call me this week now that I am in treatment, thank you Debra, Thrive and Buckeye. I need this right now." – H.R.

2022

Attention Deficit Hyperactivity Disorder (ADHD) is one of the most common behavioral health conditions diagnosed in childhood. A key component of effective treatment for ADHD is medication management.

The ADD HEDIS measure includes children ages 6-12 years and addresses 2 aspects of medication treatment – initiation and maintenance of a prescription. The focus of the initiation phase is follow up with a practitioner with prescribing authority to monitor the child’s response to a newly prescribed medication within 30 days of that initial prescription and assessing for potential side effects or adverse effects as well as supporting the adjustment to adherence to a new medication. Maintenance is continuing to monitor the child’s response to the medication with 2 follow up visits with any practitioner over the next 9 months after the initiation phase visit. There are several factors that could affect a child’s response and adherence to the medication including the child’s growth and development, daily routines (school year vs. summer break), and nutrition and activity levels. Additionally, routine monitoring of the child’s response to prescribed medications can help a provider to determine if other interventions and services need to be added or adjusted in the child’s treatment plan to reach most optimal outcomes.

Buckeye wants to support you in being successful with working with our members. Please review the following resources for helpful tips for the ADD HEDIS Measure.  

Strategies to Improve Psychosocial Care for Children and Adolescents on Antipsychotics and Follow-Up Care for Children Prescribed ADHD Medications: Optimizing the Impact of APP and ADD HEDIS Measures

NCQA HEDIS Measures

Metabolic monitoring for children and adolescents on antipsychotics

Antipsychotic medications can elevate a child’s risk of developing metabolic health complications and are associated with poor cardiometabolic outcomes in adulthood, these can include:

  • Weight gain
  • Insulin resistance
  • Hypertension
  • Increased risk of type 2 diabetes
  • Heart disease
  • Lipid and glucose abnormalities

Metabolic monitoring is needed to establish a baseline and annual monitoring to ensure appropriate management of side effects.

Children and adolescents aged 1 -17 prescribed 2 or more antipsychotic medications should receive testing for HbA1c or blood glucose and cholesterol (LCL-C) testing 4 months after a new medication is started and annually thereafter. Care coordination with providers is important to ensure metabolic testing is completed and monitored. Care managers can support members by providing education and support to parents and guardians on the side effects of these medications and encouraging physical activity, healthy sleep, and diet.

Sources:

NCQA HEDIS Measures

Heart disease and diabetes are among the top 10 leading causes of death in the United States. Because individuals with serious mental illness who take antipsychotics are at increased risk of cardiovascular diseases and diabetes, screening and monitoring of these conditions is important. Lack of appropriate care for diabetes and cardiovascular disease for people with Schizophrenia or Bipolar Disorder who take antipsychotic medications can lead to worsening health and death. Addressing these physical health needs is essential in improving health, quality of life and economic outcomes in the future.

Below are the different metabolic screening used to screen and monitor cardiovascular disease and diabetes:

What is the SMC measure looking at?

The percentage of members aged 18 – 64 with Schizophrenia or Schizoaffective disorder AND cardiovascular disease, who had an LDL-C test during the calendar year.

What can providers do to help improve HEDIS SMC rates?

  • Order labs prior to patient appointments
  • Ensure lipid levels, blood pressure and glucose are monitored at every appointment
  • For patients that do not have regular contact with their PCP, coordinate medical management – including communication of lab results - with PCP
  • Educate patient (and caregiver) about the risks associated with antipsychotic medications and cardiovascular disease and the importance of a healthy lifestyle.
  • Assess the need for Case Management and refer if necessary

What is the SMD measure looking at?  

The percentage of members aged 18 – 64 with Schizophrenia or Schizoaffective Disorder AND diabetes who had both an LDL-C and an HbA1c test during the calendar year.

What can providers do to help improve HEDIS SMD rates?

  • Document all elements of the exam, including response to medication and test results
  • For patients that do not have regular contact with their PCP, coordinate medical management – including communication of lab results - with PCP
  • Adjust therapy to improve HbA1c, LDL, and BP levels; follow-up with patients to monitor changes
  • Give any patient caregiver instructions on the course of treatment, labs or future appointments
  • Consider additional monitoring of associated factors (e.g. BMI, plasma glucose level, lipid profile)

What is the SSD screening?

A diabetes screening for people with Schizophrenia or Bipolar Disorder who are using antipsychotic medications

What can providers do to help improve HEDIS SSD rates?

  • Document all elements of exam, including medications, diagnosis, and results of HbA1c.
  • Ensure patient schedules appropriate lab screenings.
  • Ensure patient (and/or caregiver) is aware of the risk of diabetes and have awareness of the symptoms of new onset diabetes while taking antipsychotic medication.
  • Educate patient (and caregiver) about the risks associated with antipsychotic medications and cardiovascular disease and the importance of a healthy lifestyle.
  • Assess the need for case management and refer if necessary

NCQA HEDIS Measures for Diabetes and Cardiovascular Disease for People with schizophrenia or bipolar disorder

Buckeye HEDIS Provider Reference Guide

Suicide is more than a preventable tragedy—it is a major public health problem affecting men and women of all ages. According to the National Institute of Mental Health, it was the 10th leading cause of death in the U.S. in 2019.  Among older adults in particular, suicide is a significant concern because while older adults include just 12% of the population, they make up approximately 18% of suicides.  Among people who attempt suicide, one in four seniors will succeed, compared to 1 in 200 youths.  In addition, men 65 and older face the highest overall rate of suicide.

Risk Factors

Suicidal behavior is common in older adults for several reasons, with loneliness at the top of the list.  As we know, many seniors are homebound and live on their own. If their spouse has recently passed on and there are no family members or friends nearby, they may lack the social connections they need to thrive. Other reasons for suicidal intent in older adults include:

  • Grief over lost loved ones: Adults who live long enough may begin to lose cherished family members and friends to old age and illness. They may wrestle with their own mortality and experience anxiety about dying. For some, this “age of loss” is overwhelming and can intensify feelings of loneliness and hopelessness.
  • Loss of self-sufficiency: Seniors who were once able to dress themselves, drive, read, and lead an active life may grapple with a loss of identity. They may mourn the independent, vibrant person they once were.
  • Chronic illness and pain: Older adults are more likely to face illnesses and chronic disease such as arthritis, heart problems, high blood pressure, and diabetes. These conditions can bring on pain and mobility issues that compromise quality of life. Seniors may also experience loss of vision and other senses, such as hearing, making it harder to do the things they love.
  • Cognitive impairment: In a recent study, researchers found that older adults with mild cognitive impairment and dementia had a higher risk for suicide. Declines in cognitive function can affect a person's decision-making abilities and increase impulsivity.
  • Financial troubles: Older adults living on a fixed income may struggle to pay their bills or keep food on the table. For someone who is already struggling with health issues or grief, financial stress can be a trigger for suicidal thoughts.
  • The physical, emotional, and cognitive struggles faced by older adults can lead to feelings of depression, which over time can evolve into clinical depression. Clinical depression is a mood disorder characterized by prolonged feelings of sadness, hopelessness, and loss of interest in activities. While most people with clinical depression do not commit suicide, having major depression does increase the risk.

Warning Signs

An important first step in preventing suicide is knowing the warning signs. In addition to an explicit expression of suicidal intent, there are certain behaviors that can indicate an older adult is thinking about self-harm. These include:

  • Loss of interest in activities they used to enjoy
  • Giving away beloved items or changing their will
  • Avoiding social activities
  • Neglecting self-care, medical regimens, and grooming
  • Exhibiting a preoccupation with death
  • Lacking concern for personal safety

How to Help

If you think someone may be at risk for a suicide attempt, it is important to know that your support is critical to that person.  The National Suicide Prevention Lifeline has outlined five action steps you can take if you know an older adult who has expressed or is exhibiting warning signs about suicide.

  1. Ask. Don’t be afraid to be direct with the person at risk. Ask questions like, “Are you thinking about suicide?” and “How can I help you?” to initiate a conversation in a supportive and unbiased way. Be sure to listen carefully to their answers and acknowledge their emotional pain. Help the person stay focused on all the reasons why they should want to keep living.
  2. Be there. If you’re able to, be physically present for the person to ease feelings of isolation and provide a sense of connectedness. If a face-to-face visit is not possible, be there for them via phone or video calls. Work with the individual to identify others who may be willing to lend their help. Be sure not to make any promises that you are unable to keep.
  3. Keep them safe. Find out if the person has already made any attempts on their life. Do they have a specific plan or timing in mind? Do they have access to their planned method of self-harm? Learning the answers to these questions can help you understand whether this individual is in immediate danger. In general, the more detailed a person’s suicide plan is, the higher their risk. Someone who is at imminent risk for suicide may require more intensive intervention. The National Suicide Prevention Lifeline (1-800-273-8255) can serve as a valuable resource for helping you determine the next steps.
  4. Help them connect. If a senior in your life is thinking about suicide, it’s important for them to establish support systems they can rely on now and in future moments of crisis. This includes suicide prevention hotlines such as the Lifeline, as well as resources available in their local community. Find out if the at-risk person is currently seeing a mental health counselor. If not, the Substance Abuse and Mental Health Services Administration (SAMHSA) offers a searchable, confidential directory of mental health providers across the U.S.
  5. Follow up. Studies have shown that following up can reduce suicide-related deaths in high-risk populations. Once you've had an initial conversation with the vulnerable person and helped them establish a support network, make sure to check in. This can be done with a quick phone call, text message, or even a card. Ask if there is anything else you can do to help them get through this difficult time. The simple act of reaching out and showing you care can truly mean the difference between life and death.

    Resource: National Council on Aging

Ohio Choose Tomorrow

In addition to resources such as a crisis line, Buckeye has partnered with a Zero Suicide program called Ohio Choose Tomorrow™: A Zero Suicide Program to build a comprehensive suicide prevention culture within Centene that saves lives through early risk identification and collaborative member centric interventions.  The foundational belief of Zero Suicide is that suicide deaths for individuals under the care of health and behavioral health systems are preventable.

When it comes to member safety, the most fundamental responsibility of health care, the only acceptable number of losses due to errors in quality of care is zero. Zero Suicide applies that life-saving mindset to preventing suicide.  Studies have shown most people who died by suicide saw a health care provider in the year prior to their deaths. There is an opportunity for health care systems to make a real difference by transforming how patients are screened and the care they receive.

For more information on how to access resources for the Ohio Choose Tomorrow, please connect with one of our trained Behavioral Health Care Managers.

September is dedicated to raising awareness of suicide and shifting public perception, spreading hope and sharing vital information to people affected by suicide. The goal is to ensure individuals, friends and families have access to the resources they need to discuss suicide prevention and to seek help.

Suicidal thoughts and suicidality, like mental illness affects individuals regardless of age, race, gender or socio-economic status.  Suicide is the second leading cause of death among individuals aged 10–34 and the 12th leading cause of death in the U.S.

What is suicide?

Suicide is when an individual harms themselves with the goal of ending their life, and they die as a result.  A suicide attempt is when an individual harms themselves with the goal of ending their life, but does not die.

Warning signs that an individual may be at immediate risk for attempting suicide:

  • Talking about:
    •  Wanting to die or wanting to kill themselves
    • Being a burden to others,
    • Feeling empty or hopeless or having no reason to live,
  • Withdrawing from friends and family, giving away possessions,
  • Saying goodbye to friends and family, putting affairs in order, acting impulsively or talking or thinking about death often.

If you or someone you know is suffering from suicidal thoughts or an untreated mental health issue, seek treatment immediately.  Treatment for mental illness varies by diagnosis and individual.  Treatment options can include medication, counseling, social support and education.

Woman looking off, hands in front of face, Worried

After years of advocacy and preparation, 988 is now available nationwide as the new number to contact for mental health, substance use and suicide crises.

988 is a simple, easy-to-remember way for people to get help. This new number will allow people to quickly connect with support during a crisis, 24/7, no matter where they live.  When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.  The previous Lifeline phone number (1-800-273-8255) will always remain available to people in emotional distress or suicidal crisis.

For more information on suicide, support or how to find treatment, visit National Alliance for Mental Illness (NAMI)’s website.  Don’t be afraid to reach out if you or someone you know needs help. Learning all you can about mental health is an important first step.

In America, the disease of addiction was given the opportunity to hide in the shadows of moral responsibility, in a chasm of debate concerning its pathology. As the debate narrowed and the science exposed the medical nature of addiction and alcoholism; the next frontier of the healthcare system has appeared. This transformation is one that views the chronicity of the disease as a “hijacking” of the brain. Now that we have that information, our approaches reflect compassion concerning moral insight during the brains executive healing process.   

It has been more than 275 years since the support of peers has been engaging in aiding families and individuals recover. In the 18th century the idea to have a recovered patient to stay and aid with care, sparked a revolution in healthcare. Today in America Peer Support has appeared in the healthcare system as a complement to services provided.  The professionalization of Peer Recovery Specialist has supplied hope for many individuals and families. Recovery Management insight and networks are what Peer Recovery Specialist offer. The Recovery Capital Scale or the BARC-10 (Brief Assessment of Recovery Capital-10 questions), is a tool used by Recovery Community Organizations (RCO) to aid in building the long-term recovered life people are hoping for.  

Source:

White, W. (2009). Executive summary. Peer-based addiction recovery support: History, theory, practice, and scientific evaluation. Counselor

Woman working out with weights smilingThe impact of exercise on health and wellbeing has been a topic of interest in public health for many years. According to the John W. Brick Mental Health Foundation’s June 2021 report, “routinely moving our bodies is a key element in the ecosystem of factors that help us to build our mental and emotional well-being” and “motion is indisputably associated with mental health benefits.”

Benefits of routine exercise include:

Physical: Improves sleep; weight management; strengthens bones and muscles; can help prevent illnesses such as cancer, diabetes, and heart disease

Mental: Improves cognitive functions like memory and recall; reduces depressive and anxiety symptoms; improves overall mood

Quality of Life: Increases life satisfaction; reduces feelings of stress; increases self esteem

Top 3 exercise types: General physical activity; Aerobic; Mindfulness activities like yoga. The greatest benefits of physical activity have been found to be moderate to intense activity performed 3-5 days per week.

How does Buckeye Health Plan support physical activity with our members?

Buckeye values the benefits that exercise can have for our members and offers different tools to support members in starting and maintaining an exercise regimen. 

  • Buckeye Community Connect: Via this search portal, providers and members can search and connect to various programs, including exercise and fitness resources, by simply entering any zip code. 
  • Wellframe: This free app allows adult Buckeye members to engage digitally with a Buckeye care manager and participate in wellness programs. 
    • Physical Activity Program: a 67-day program providing education and support, including information on nutrition and the benefits of exercise. Daily tasks and reminders are sent to members to engage them towards their personal movement goals.
    • Stress Management Program: a 25-day program that focuses on the development of new skills to manage stress. Topics include basic stress education, mindfulness, and deep breathing. This program also reviews the role of nutrition and exercise in improving stress levels.
    • Weight Loss Program: a 90-day program focusing on education and support for improving eating habits, nutrition, and physical activity. Encourages users to set regular goals for diet and exercise. The app can be downloaded through the App Store or Google Play or via Buckeye’s website.
  • MyStrength: Free app provides members with access to education and information on many health and wellness topics. The app is available via the Apple or Google stores or myStrength.com.

We hope you find these resources helpful and that you will encourage your Buckeye patients to explore these and find tools to help them incorporate exercise as a regular part of their routine. Buckeye Member Services can provide additional information on any of the above resources. Member Services Representatives can be reached at 1-866-246-4358 Monday-Friday from 8am-5pm.

----------------
Source: New Report: Exercise Plays Key Role in Mental Health & Well-being. (July 14, 2021). Retrieved on 2/8/2022
Source: Move Your Mental Health Report. Retrieved on 2/8/2022
Source: CDC Physical Activity. Retrieved on 2/8/20222
Source: Neuroscience of Exercise: From Neurobiology Mechanisms to Mental Health. (July 2013). Retrieved on 2/8/2022
Source: 5 Facts About Mental Health & Exercise During COVID-19. (April 1, 2021). Retrieved on 2/8/2022

In celebration of May Mental Health Awareness Month, we want to introduce you to: Ohio Systems of Care Project ECHO for Multi-System Youth.

Project ECHO (Extension for Community Healthcare Outcomes) is a popular model for improving patient outcomes through provider education and collaboration.

Inspired by the way clinicians learn from medical rounds during residencies, the ECHO Model has evolved into a learning framework that applies across disciplines for sustainable and profound change. They call it “all teach, all learn.”

ECHO participants engage in a virtual community with their peers where they share support, guidance, and feedback. As a result, our collective understanding of how to disseminate and implement best practices across diverse disciplines continuously improves and expands

Project ECHO uses a 'learning loop' approach; specialist teams and local providers learn from each other by collaboratively problem-solving real-time experiences and sharing best practice via video-conferencing. ECHO's aim is to enhance decision making and transform service delivery.

Using a trademarked technological platform and methodology developed at the University of New Mexico, Ohio Systems of Care Project ECHO for Multi-System Youth program offers participants:

  • Opportunities to present complex cases and to receive written recommendations from multidisciplinary experts
  • Opportunities to develop the knowledge and skills to manage complex needs in their own communities and to be part of a community of practice
  • Brief lectures and case-based learning on topics of special interest

Multi-System Youth Toolkit

Our team at Ohio Colleges of Medicine Government Resource Center has compiled a Multi-System Youth Toolkit

Systems of Care Project ECHO for Multi-System Youth - Case Referral, Presentation and Recommendations Process

Family and Children First Council (FCFC) coordinators may refer a case for consultation during a Systems of Care Project ECHO for Multi-System Youth session to the Family and Children First Regional Liaisons, Aimee.Matusik@jfs.ohio.gov 
and Jennie.Horner@jfs.ohio.gov)

Evaluation Summary

The FCF Regional Liaison will triage referrals and request that the FCF coordinator complete an ECHO case presentation form for the case selected for presentation. The FCF coordinator contacts SystemofCareECHO@neomed.edu for information about a secure pathway for sharing the case information with the SOC ECHO experts. Individuals are welcome and encouraged to attend all ECHO sessions, not just those at which they are presenting a case.

For more details and current/archived Program Schedules see Ohio System of Care Project ECHO Schedule.

On July 1, OhioRISE will begin to provide coordination and specialized services to help children and youth with behavioral health needs who receive care across multiple systems.

 

Mental Health Awareness 

Each year, millions of Americans face the reality of living with a mental health condition. However, mental illness affects everyone directly or indirectly through family, friends or coworkers. Despite mental illnesses’ reach and prevalence, stigma and misunderstanding are also, unfortunately, widespread (NAMI, 2020). 

The Impact of Stigma on Substance Use Disorders

David L. Nalls, ASB, CDCA, QMHS, CPI, PRS
Community Health Worker, MED-Connections
Buckeye Health Plan

The social stigma that houses fear and reluctance for people with substance use disorders, has been rooted in the lack of individual, organizational, judicial, medical, social and civil institutions knowledge of the condition.  Many of them continued to enforce rhetoric and or business functional protocol that challenges moral systems and not address the medical condition that substance use disorders produces.

To really get serious about stigma is to become serious about discrimination.  There is a prejudice that looms in the undertone of words used to define a person with an SUD. Stigma hinders the progress of individual growth in the sight of society and is the backdrop of some treatment agencies.  The policies created by governmental agencies to help individuals with SUDs are hindered in their efforts to build policies that assist with reintegration and recovery.  Polices that support individuals moving from benefits into work, from stagnation to flourishing.

Substance Use Disorder is largely coupled with criminal activity, however not all people living with this disease engage in criminal activity. The vacuum of stigma has created a stereotype that keeps people entrenched in the problem by tagging a host of slanderous labels that dehumanizes character.  Addict alcoholic, junkie, crack head, meth head and dope fiend have caused considerable damage in communities abroad. These labels can cause a great fear and that fear prevents people from seeking help.  The following settings have unwittingly perpetuated the promotion of stigma:

  • Drug and Alcohol Treatment Centers
  • Pharmacies
  • Hospitals –(staff)
  • Dentists
  • Social Services
  • Employment
  • Housing
  • Criminal Justice Systems.

Stigma has a broad base, it has had a major impact in treatment and the labels reinforce the negative views of the masses.  It is evident, without reconstruction of social education concerning SUD individuals will continue to be treated as a problem with a person and not a person with a problem.  Any suggestion that drug users deserve compassion and care rather than punishment and control threatens to undermine system of social acceptance created at the expense of individuality.

We have scientific evidence today that SUD is not a moral problem but a medical condition that cannot be managed simply with a moral compasses.  Although choices have an impact on individual growth and change, the process is different in everyone.  Words matter, if you what to help someone grown in life treat them as a person and not a problem; speak with care, compassion and let it all come from the heart.

“Today, I am challenging those of us who work within this special ministry to be more assertive in sharing the transformative power of recovery with all those we encounter socially and professionally and to share the privilege we have experienced as a guide and witness to such transformations. The public is constantly bombarded with addiction’s bad news; it’s time we shared with them the good news of recovery. Each time we introduce ourselves and what we do to a new acquaintance stands as a potential community and cultural intervention. We too are the faces and voices of recovery–regardless of our recovery status.” William L. White

References:

William L. White – Blog & New Postings

UK Drug Policy Commission (PDF)

Suicide prevention has been named a national priority and much work has been done to review existing evidence and to identify gaps in how our nation’s mental health and health care systems address this public health challenge. However, less attention has been paid to the integration of suicide prevention into primary care settings. The Association of Clinicians for the Underserved (ACU) worked with partners to develop and deliver training to prepare primary care teams to better meet the needs of patients at elevated risk for suicide.

The Suicide Safer Care program was created to train primary care providers and their teams on basic principles of suicide prevention and skills for integration into practice. The trainings provided a comprehensive, skills-based learning opportunity that offered “hands on” strategies that could be used with patients during a primary care visit. Skills developed through the training included identification of patients at risk, conducting risk assessments using a standardized tool, and brief evidence-based interventions including strategies for reducing access to lethal means, and safety planning.

Suicide Prevention in Primary Care Report(PDF)

Opioid Addiction

Ohio’s Opioid crisis, Cleveland Now
Video - Opiod Addiction - Looking for Signs
Laura Paynter, MA, PCC-S, CCM, ACHE
Sr. Director of Behavioral Health

Opioid PSA #1
Video -  Learning the Signs
Laura Paynter, MA, PCC-S, CCM, ACHE
Sr. Director of Behavioral Health

Opioid PSA #2
Video -  Learning the Signs
Laura Paynter, MA, PCC-S, CCM, ACHE
Sr. Director of Behavioral Health

Opioid Abuse Awareness, WTOL
Video - Opiod Abuse Awareness
Brad Lucas, MD, MBA, FACOG
Chief Medical Officer

Buckeye in the News - Opioid Awareness 
Video - Opiod Abuse Awareness
Brad Lucas, MD, MBA, FACOG
Chief Medical Officer

Article

Substance Abuse Programs Fight Opioid Epidemic in Ohio

 


Teen Vaping

Teen Vaping PSA
Video - Laura Paynter, MA, PCC-S, CCM, ACHE
Sr. Director of Behavioral Health

Buckeye in the News - Vaping
Video - Brad Lucas, MD, MBA, FACOG
Chief Medical Officer

Teen Vaping, Cleveland Now 
Video - Laura Paynter, MA, PCC-S, CCM, ACHE
Sr. Director of Behavioral Health

Teen Vaping Cleveland Now
Video - Dr. Michelle Blanda
Sr. Medical Director


Behavioral Health & COVID

Buckeye in the News: COVID-19 and Mental Health
Video - Dr. Brad Lucas, joins Cleveland Now
Brad Lucas, MD, MBA, FACOG
Chief Medical Officer

Article

Buckeye Health Plan Addresses Social Isolation and Loneliness During COVI9-Outbreak